Clause 6 of ISO 9001:2008 deals with managing resources which includes people and infrastructure. People issues are covered under clause 6.2 of the standard and Touchbase has a separate module for managing skill and competency matrix which has been covered in a separate knowledge series published by us. The net outcome of managing training needs is also managed through workflows and the DMS of Touchbase.
Clause 6.3 and 6.4 deal with managing infrastructure and this is well handled by the maintenance module of the product. The preventive maintenance schedule, equipment history and tracking maintenance are all handled as part of the maintenance module of Touchbase.