Implementation & Support

Experience:- 1+ years
Location:- Pune (Work from Office)
Education:- B.E/B.Tech, MCA,BCA, MBA-IT/Project Management
Duties and Responsibilities:
  • Strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications (You will be working on implementing ProductDossier's own product suite).
  • Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft).
  • Ability to communicate effectively with international team members and clients.
  • Ability to effectively and quickly understand business processes and understand how technology enables those processes
  • Prior system configuration experience based on design specifications is a plus.
Technical Skills Required:
  • Strong understanding of databases like Oracle, SQL Server etc. Strong Excel skills.
  • Apply appropriate development methodologies and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion.
  • Collaborate with other team members (involved in the requirements gathering, testing, roll- out and operations phases) to ensure seamless transitions. Summarize and present results to team members and clients globally.
  • Understand technical requirements to ensure accurate understanding and implementation.
  • Provide support to client issues (L1/L2/L3) directly or coordinate with support team for the same for specified response /resolve time.
Key Skills:
  • Team Management
  • Presentation
  • Strong written & verbal communication
  • Training

Fill out the form below to apply.